The Food Look-up now features a scrollbar in Sub-categories which contain a large number of food or beverage items.
Bugs fixed when long entries are made in the Journal.
Long entries can now be made in any text field. This is especially useful when transferring data entered in the PC version of the Atkins Carb Counter to the Palm OS version.
When exiting the Setting Goals interface, a new selection of the Atkins Phase is not saved if the Cancel button is clicked.
FREE upgrade for customers who purchased versions 1.1 and 1.2
How do I obtain an upgrade to the latest version of the Atkins Carb Counter?
First, launch the Atkins Carb Counter on your handheld, open the menu, and go to the “About” screen.
Check the version number of your software, then go to the Upgrades page on our
website, and check to see if you have the latest version. If you’re due for an upgrade, just follow
the instructions on our Upgrades page. If you’re not sure if you have the
latest version or have any questions, feel free to write to us anytime at
service@atkinscarbcounter.com.
Where can I find information about using the Atkins Carb Counter?
Check the User Guide and Tips section on this website, visit our Forum, or feel free to write to us
anytime at service@atkinscarbcounter.com.
Which devices are compatible with the Atkins Carb Counter?
Palm OS Version 1.3 Compatibility: Palm OS 4 and higher. Not compatible with Tungsten W or handhelds with grayscale screens such as Zire 21 and m500.
Windows Mobile / Pocket PC Version 1.1 Compatibility: Windows Mobile / Pocket PC 2002 and higher.
Windows PC Version 1.1 Compatibility: PC with windows 2000 or XP (PDA not required).
I’ve installed the program to my handheld, but it’s not working right. What should I do?
Most likely, the problem is that the files “FoodData.pdb” and/or “ALG.prc” are not installed. Please be sure
that all three of the following files are installed to your handheld. You can find the files in the ZIP file
which you downloaded, or on the CD-ROM if you purchased the boxed version.
Atkins.prc
FoodData.pdb
ALG.prc
What is the memory requirement for the Atkins Carb Counter?
The Atkins Carb Counter requires 1390 KB of available memory on the handheld.
Where can I download the trial version of the Atkins Carb Counter software?
What are the differences between the trial and the full versions?
The trial version has all the same features as the full version, except that it will stop working after
four launches. At that point, you will need to visit http://www.atkinscarbcounter.com/buy/
to purchase a registration code to unlock the software.
After installing the Atkins Carb Counter software on my handheld, what do I do next?
First, find the Atkins Carb Counter icon on the main interface of your handheld, and click it
to launch the program. Once you're in the Atkins Carb Counter, you will be guided through
several screens to enter your personal information and set your goals. After you have
completed these screens you will be taken to the home page and you can begin to use
the application.
I purchased the commercial version of the Atkins Carb Counter software. May I install it on a second handheld?
You can install the Atkins Carb Counter on all the handhelds you personally own, but may not share it with other people.
How can I get help for the Atkins Carb Counter software?
First, consult the User Guide document. Click {here} to look at the online version of the document. Next, read
this FAQ, and visit the Customer Support section of our site. If you’d like, please visit
our Forum. If you are unable to find answers to your questions, please e-mail us at
service@atkinscarbcounter.com. Be sure to provide the model
name of your handheld.
How can I provide my e-mail address, so I can stay informed about updates?
Can I back up the data from the Atkins Carb Counter and use the data on my desktop computer?
We are currently creating an upgrade to the software that will contain a PC component, where the data you enter into
your handheld will be stored, and can be used. A schedule has not been set for the release of the upgrade, but we
are working on it now and will keep you informed of our progress.
